How Your Retainer Package Works
My retainer packages require a minimum commitment of 3 months. Your monthly pricing will be determined by the number of hours you require from your retainer package (to give you an example, my most popular retainer packages are 10 hours for $750/mo, and 20 hours for 20 hours for $1,400/mo).
Retainer clients will always receive priority service ahead of non-retainer clients. While I’ll do my best to ensure any deadlines you have will be met, it may not always be possible (e.g. if several retainer clients request work in the same time frame, the work will be carried out on a first come, first served basis). All submitted work orders will receive an estimated time of completion on receipt of the order.
Your monthly retainer status report will be emailed to you, and posted in your client hub, on the first business day of each month. It contains details on jobs completed, jobs in progress, and jobs scheduled for the current retainer window.
Unused hours may be rolled over to the next month, and will be used before your current months’ time allotment. Hours cannot be carried over for a second month.
Retainer services are subject to automatic credit card billing (no exceptions). Services begin on the date your first payment is received, with each subsequent payment made automatically on the same day each month.
Need Services Not Included in My Retainer?
Retainer clients with accounts in good standing will receive a minimum discount of 10% on all services not included as part of their monthly retainer, as well as a discount on additional once-off retainer hours that may be required.
One Guy Creative Retainer Quote Request
To help me provide you with an accurate quote range for your monthly retainer, please fill in the form below in as much detail as possible. If you are unsure about any of the fields, please either choose the “Unsure” option, or write “Unsure” in the provided field.